Privacy Policy

Introduction and Overview

We have written this privacy policy (version 05.11.2025-313058586) in order to explain to you, in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, which personal data (data for short) we as the controller – and the processors commissioned by us (e.g. providers) – process, will process in the future and what legal options you have. The terms used are to be considered gender-neutral.
In short: We provide you with comprehensive information about any of your personal data we process.

Privacy policies usually sound very technical and use legal terminology. However, this privacy policy is intended to describe the most important things to you as simply and transparently as possible. So long as it aids transparency, technical terms are explained in a reader-friendly manner, links to further information are provided and graphics are used. We are thus informing in clear and simple language that we only process personal data in the context of our business activities if there is a legal basis for it. This is certainly not possible with brief, unclear and legal-technical statements, as is often standard on the internet when it comes to data protection. I hope you find the following explanations interesting and informative. Maybe you will also find some information that you have not been familiar with.
If you still have questions, we kindly ask you to contact the responsible body named below or in the imprint, follow the existing links and look at further information on third-party sites. You can of course also find our contact details in the imprint.

Scope

This privacy policy applies to all personal data processed by our company and to all personal data processed by companies commissioned by us (processors). With the term personal data, we refer to information within the meaning of Article 4 No. 1 GDPR, such as the name, email address and postal address of a person. The processing of personal data ensures that we can offer and invoice our services and products, be it online or offline. The scope of this privacy policy includes:

  • all online presences (websites, online shops) that we operate
  • Social media presences and email communication
  • mobile apps for smartphones and other devices

In short: This privacy policy applies to all areas in which personal data is processed in a structured manner by the company via the channels mentioned. Should we enter into legal relations with you outside of these channels, we will inform you separately if necessary.

Legal bases

In the following privacy policy, we provide you with transparent information on the legal principles and regulations, i.e. the legal bases of the General Data Protection Regulation, which enable us to process personal data.
Whenever EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016. You can access the General Data Protection Regulation of the EU online at EUR-Lex at https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32016R0679.

We only process your data if at least one of the following conditions applies:

  1. Consent (Article 6 Paragraph 1 lit. a GDPR): You have given us your consent to process data for a specific purpose. An example would be the storage of data you entered into a contact form.
  2. Contract (Article 6 Paragraph 1 lit. b GDPR): We process your data in order to fulfill a contract or pre-contractual obligations with you. For example, if we conclude a sales contract with you, we need personal information in advance.
  3. Legal obligation (Article 6 Paragraph 1 lit. c GDPR): If we are subject to a legal obligation, we will process your data. For example, we are legally required to keep invoices for our bookkeeping. These usually contain personal data.
  4. Legitimate interests (Article 6 Paragraph 1 lit. f GDPR): In the case of legitimate interests that do not restrict your basic rights, we reserve the right to process personal data. For example, we have to process certain data in order to be able to operate our website securely and economically. Therefore, the processing is a legitimate interest.

Other conditions such as making recordings in the interest of the public, the exercise of official authority as well as the protection of vital interests do not usually occur with us. Should such a legal basis be relevant, it will be disclosed in the appropriate place.

In addition to the EU regulation, national laws also apply:

  • In Austria this is the Austrian Data Protection Act (Datenschutzgesetz), in short DSG.
  • In Germany this is the Federal Data Protection Act (Bundesdatenschutzgesetz), in short BDSG.

Should other regional or national laws apply, we will inform you about them in the following sections.

Contact details of the data protection controller

If you have any questions about data protection or the processing of personal data, you will find below the contact details of the controller in accordance with Article 4(7) of the EU General Data Protection Regulation (GDPR):

Denk und Punkt – Engineering

Anna Stillfried
Schwedter Straße 249A
10119 Berlin

E-Mail: hello@denkundpunkt.de
Phone: +49 176 41319297
Company details: https://denkundpunkt.de/impressum.html

Storage Period

It is a general criterion for us to store personal data only for as long as is absolutely necessary for the provision of our services and products. This means that we delete personal data as soon as any reason for the data processing no longer exists. In some cases, we are legally obliged to keep certain data stored even after the original purpose no longer exists, such as for accounting purposes.

If you want your data to be deleted or if you want to revoke your consent to data processing, the data will be deleted as soon as possible, provided there is no obligation to continue its storage.

We will inform you below about the specific duration of the respective data processing, provided we have further information.

Rights in accordance with the General Data Protection Regulation

In accordance with Articles 13, 14 of the GDPR, we inform you about the following rights you have to ensure fair and transparent processing of data:

  • According to Article 15 GDPR, you have the right to information about whether we are processing data about you. If this is the case, you have the right to receive a copy of the data and to know the following information:
    • for what purpose we are processing;
    • the categories, i.e. the types of data that are processed;
    • who receives this data and if the data is transferred to third countries, how security can be guaranteed;
    • how long the data will be stored;
    • the existence of the right to rectification, erasure or restriction of processing and the right to object to processing;
    • that you can lodge a complaint with a supervisory authority;
    • the origin of the data if we have not collected it from you;
    • whether profiling is carried out, i.e. whether data is automatically evaluated to arrive at a personal profile of you.
  • You have a right to rectification of data according to Article 16 GDPR, which means that we must correct data if you find errors.
  • You have the right to erasure ("right to be forgotten") according to Article 17 GDPR, which specifically means that you may request the deletion of your data.
  • According to Article 18 of the GDPR, you have the right to restriction of processing, which means that we may only store the data but not use it further.
  • According to Article 20 of the GDPR, you have the right to data portability, which means that we will provide you with your data in a standard format upon request.
  • According to Article 21 GDPR, you have the right to object, which entails a change in processing after enforcement.
    • If the processing of your data is based on Article 6(1)(e) or Article 6(1)(f), you may object to the processing. We will then check as soon as possible whether we can legally comply with this objection.
    • If data is used to conduct direct advertising, you may object to this type of data processing at any time.
    • If data is used to conduct profiling, you may object to this type of data processing at any time.
  • According to Article 22 of the GDPR, you may have the right not to be subject to a decision based solely on automated processing (for example, profiling).
  • You have the right to lodge a complaint under Article 77 of the GDPR. This means that you can complain to the data protection authority at any time if you believe that the data processing of personal data violates the GDPR.

In short: you have rights – do not hesitate to contact the responsible party listed above!

If you believe that the processing of your data violates data protection law, you can complain to the supervisory authority. For Austria, this is the data protection authority at https://www.dsb.gv.at/. In Germany, there is a data protection officer for each federal state. For more information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI). The following local data protection authority is responsible for our company:

Berlin Data Protection Authority

State Commissioner for Data Protection: Meike Kamp
Address: Friedrichstraße 219, 10969 Berlin
Phone number: 030/138 89-0
E-mail address: mailbox@datenschutz-berlin.de
Website: https://www.datenschutz-berlin.de/

Security of data processing operations

In order to protect personal data, we have implemented both technical and organisational measures. We encrypt or pseudonymise personal data wherever this is possible. Thus, we make it as difficult as we can for third parties to extract personal information from our data.

Article 25 of the GDPR refers to "data protection by technical design and by data protection-friendly default" which means that both software (e.g. forms) and hardware (e.g. access to server rooms) appropriate safeguards and security measures shall always be in place. If applicable, we will outline the specific measures below.

TLS encryption with https

We use HTTPS (Hypertext Transfer Protocol Secure) to securely transfer data on the Internet. This means that the entire transmission of all data from your browser to our web server is secured – nobody can "listen in".

We have thus introduced an additional layer of security and meet privacy requirements through technology design (Article 25 Section 1 GDPR). With the use of TLS (Transport Layer Security), which is an encryption protocol for safe data transfer on the internet, we can ensure the protection of confidential information.
You can recognise the use of this safeguarding tool by the little lock-symbol in your browser's address bar, as well as by the display of the letters https as a part of our web address.

Communications

If you contact us and communicate with us via phone, email or online form, your personal data may be processed.

The data will be processed for handling and processing your request and for the related business transaction. The data is stored for this period of time or for as long as is legally required.

Affected persons

The above-mentioned processes affect all those who seek contact with us via the communication channels we provide.

Telephone

When you call us, the call data is stored in a pseudonymised form on the respective terminal device, as well as by the telecommunications provider that is being used. In addition, data such as your name and telephone number may be sent via email and stored for answering your inquiries. The data will be erased as soon as the business case has ended and the legal requirements allow for its erasure.

Email

If you communicate with us via email, your data is stored on the respective terminal device (computer, laptop, smartphone, …) as well as on the email server. The data will be deleted as soon as the business case has ended and the legal requirements allow for its erasure.

Online forms

If you communicate with us using an online form, your data is stored on our web server and, if necessary, forwarded to our email address. The data will be erased as soon as the business case has ended and the legal requirements allow for its erasure.

Legal bases

Data processing is based on the following legal bases:

  • Art. 6 para. 1 lit. a GDPR (consent): You give us your consent to store your data and to continue to use it for the purposes of the business case;
  • Art. 6 para. 1 lit. b GDPR (contract): For the performance of a contract with you or a processor such as a telephone provider, or if we have to process the data for pre-contractual activities, such as preparing an offer;
  • Art. 6 para. 1 lit. f GDPR (legitimate interests): We want to conduct our customer inquiries and business communication in a professional manner. Thus, certain technical facilities such as email programs, Exchange servers and mobile network operators are necessary to efficiently operate our communications.

Contact Form

What is a contact form?

A contact form is a web form you can fill out on our website to get in touch with us easily. Typically, personal data such as your name, email address, and your message are transmitted to us. This information helps us respond to your inquiries more effectively and contact you directly.

Why do we use a contact form?

We offer a contact form to make it quick and easy for you to communicate with us. Whether you have questions about our services, want to give feedback, or have other concerns – the contact form allows you to reach out directly. The information you provide will be used solely to process your inquiry and to contact you.

What data is processed?

The specific data we process depends on the information you provide in the contact form. In general, this includes:

  • Name
  • Email address
  • Phone number (optional)
  • Message content
  • Date and time of submission
  • IP address and technical metadata (for security and traceability)

How long is the data stored?

We store contact form data only as long as necessary to process your inquiry. If a business relationship arises, the same retention periods as for customer data apply. We do not share your data with third parties without your explicit consent.

Legal basis

The legal bases for processing your data via the contact form are Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. b GDPR (pre-contractual measures), and Art. 6 para. 1 lit. f GDPR (legitimate interest).

Customer Data

What is customer data?

In order to be able to offer our services and contractual services, we also process data from our customers and business partners. Customer data is all information that is processed on the basis of contractual or pre-contractual agreements so that the offered services can be provided.

Why do we process customer data?

There are many reasons why we collect and process customer data. The main reason is that we simply need specific data to provide our services. Sometimes your email address may be enough. But if you purchase a product or service, we may also need data such as your name, address, bank details or other contract data.

What data is processed?

Here is a list of potential data we may receive and process:

  • Name
  • Contact address
  • Email address
  • Phone number
  • Birthday
  • Payment data (invoices, bank details, payment history, etc.)
  • Contract data (duration, contents)
  • Usage data (websites visited, access data, etc.)
  • Metadata (IP address, device information)

How long is the data stored?

We erase corresponding customer data as soon as we no longer need it to fulfill our contractual obligations and purposes. The limitation period is usually 3 years, although longer periods may be possible in individual cases. Your customer data will not be passed on to third parties unless you have given your explicit consent.

Legal Basis

The legal basis for the processing of your data is Article 6 Paragraph 1 Letter a GDPR (consent), Article 6 Paragraph 1 Letter b GDPR (contract or pre-contractual measures), Article 6 Paragraph 1 Letter f GDPR (legitimate interests) and in special cases Art. 9 (2) lit. GDPR (processing of special categories).

Web hosting

What is web hosting?

Every time you visit a website nowadays, certain information – including personal data – is automatically created and stored, including on this website. The web browser has to connect to another computer which stores the website's code: the web server. They offer web hosting and thus ensure the reliable and flawless storage of website data.

Why do we process personal data?

The purposes of data processing are:

  1. Professional hosting of the website and operational security
  2. To maintain the operational as well as IT security
  3. Anonymous evaluation of access patterns to improve our offer, and if necessary, for prosecution or the pursuit of claims.

Which data are processed?

Our web server automatically saves data such as:

  • the full address (URL) of the accessed website
  • browser and browser version (e.g. Chrome 87)
  • the operating system used (e.g. Windows 10)
  • the address (URL) of the previously visited page (referrer URL)
  • the host name and the IP address of the device
  • date and time
  • in so-called web server log files

How long is the data stored?

Generally, the data mentioned above are stored for two weeks and are then automatically deleted. We do not pass these data on to others.
In short: Your visit is logged by our provider, but we do not pass on your data without your consent!

Legal basis

The lawfulness of processing personal data in the context of web hosting is justified in Art. 6 para. 1 lit. f GDPR (safeguarding of legitimate interests).

1&1 IONOS Webhosting Privacy Policy

What is 1&1 IONOS Web Hosting?

To host our website, we use the web hosting services of IONOS by 1&1. In Germany, 1&1 IONOS SE is located at Elgendorfer Str. 57, 56410 Montabaur.

IONOS provides various web hosting services. With over 22 million domains and nearly 9 million customer contracts, IONOS is one of the largest German players in web hosting. Your IP address, recognized as personal data, is stored, along with technical data such as the URL of our website, the browser name, or the operating system you use.

Why do we use 1&1 IONOS Web Hosting?

Founded in Germany in 1988, IONOS has over 30 years of experience. We want our website to function seamlessly 24/7 while ensuring a high level of security. IONOS, with unlimited monthly traffic and ample storage space, keeps our website powerful even with many visitors.

What data does 1&1 IONOS Web Hosting process?

When you visit our website, the following data is stored by IONOS:

  • The previously visited website (Referrer)
  • The requested website
  • Browser type and browser version
  • Your operating system and device type
  • Time of page access
  • Your IP address in anonymized form

The collected data is used to enhance the website's security, identify potential errors, and conduct anonymous statistical analyses.

How long and where are the data stored?

The data is stored on IONOS's servers. Visitor data is stored for 8 weeks. Visitor data is not disclosed to third parties and is not transferred to a country outside the EU.

How can I delete my data or prevent data storage?

You have the right to access, correct, delete, and restrict the processing of your personal data at any time. You can also revoke your consent to data processing at any time.

Legal basis

From our perspective, there is a legitimate interest in using IONOS to offer our online service. The corresponding legal basis is Art. 6 (1) lit. f GDPR (Legitimate interests).

You can find more information about data protection at IONOS in their Privacy Policy at https://www.ionos.de/terms-gtc/datenschutzerklaerung/.

Data Processing Agreement (DPA) IONOS

In accordance with Article 28 of the GDPR, we have entered into a Data Processing Agreement (DPA) with IONOS. This contract is required by law because IONOS processes personal data on our behalf. It clarifies that IONOS may only process data they receive from us according to our instructions and must comply with the GDPR. You can find the link to the DPA under https://www.ionos.co.uk/help/data-protection/....

Web Analytics

What is Web Analytics?

We use software on our website, which is known as web analytics, in order to evaluate website visitor behaviour. Analyses of user behaviour on our website are created with this data, which we as the website operator receive.

Why do we run Web Analytics?

We want to offer our industry's best website on the market. With web analysis tools, we can observe the behaviour of our website visitors, and then improve our website accordingly.

Which data are processed?

Generally, data such as the content you view on our website are stored, as well as which buttons or links you click, when you open a page, which browser you use, which device you visit the website with, or which computer system you use.

Duration of data processing

We generally only process personal data for as long as is absolutely necessary to provide products and services.

Right to object

You also have the option and the right to revoke your consent to the use of cookies or third-party providers at any time. You can also prevent data processing by cookies by managing, deactivating or erasing cookies in your browser.

Legal basis

The use of Web Analytics requires your consent, which we obtained with our cookie popup. According to Art. 6 para. 1 lit. a of the GDPR (consent), this consent represents the legal basis for the processing of personal data.

IONOS WebAnalytics Privacy Policy

What is IONOS WebAnalytics?

We use the analysis tool IONOS WebAnalytics by the German company 1&1 IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany on our website. This tool does not collect any data that could identify you as a person.

Why do we use IONOS WebAnalytics on our website?

It is our goal to provide you the best possible experience on our website. A web analysis tool such as IONOS WebAnalytics and the data it provides can improve our website accordingly. Unlike other analysis tools, IONOS WebAnalytics does not store or process any data that could identify you as a person.

Which data are stored by IONOS WebAnalytics?

IONOS does not retain any of your personal data. When you access a page, your IP address is immediately anonymised. The following data are stored:

  • Your browser type and version
  • which website you visited before (referrer)
  • which specific site you have accessed on our website
  • which operating system you are using
  • which device you are using (PC, tablet or smartphone)
  • when you accessed our site
  • Your anonymised IP address

These data are not forwarded to any third party providers and are only used for statistical evaluations.

How long and where are the data stored?

The data will be stored until our contract with IONOS WebAnalytics expires. Logs are deleted every 8 weeks.

How can I erase my data or prevent data retention?

Generally, you reserve the right to information, correction or deletion and restriction of the processing of your personal data at any time. However, it is not possible to delete this data since IONOS WebAnalytics neither stores nor processes any of your personal data.

Legal basis

The use of IONOS WebAnalytics requires your consent. According to Art. 6 para. 1 lit. a GDPR (consent), this consent is the legal basis for personal data processing.

Data Processing Agreement (DPA) IONOS WebAnalytics

In accordance with Article 28 of the GDPR, we have entered into a Data Processing Agreement (DPA) with IONOS. This contract is required by law because IONOS processes personal data on our behalf. You can find the link to the DPA under https://www.ionos.co.uk/help/data-protection/....

Email Marketing

What is Email Marketing?

We use email marketing to keep you up to date. If you have agreed to receive our emails or newsletters, your data will be processed and stored. Email marketing is a part of online marketing in which news or general information about a company, product or service are emailed to a specific group of interested people.

Why do we use Email Marketing?

We use email marketing – often just referred to as "newsletters" – as an essential part of our online marketing. If you agree to this or if it is permitted by law, we will send you newsletters, system emails or other notifications via email.

Which data are processed?

If you subscribe to our newsletter, you have to confirm your membership via a confirmation email (double opt-in). In addition to your IP and email address, your name, address and telephone number may also be stored if you agree to this data retention.

Duration of data processing

If you unsubscribe from our email/newsletter distribution list, we may store your address for up to three years on the basis of our legitimate interests as proof of your consent.

Withdrawal – how can I cancel my subscription?

You have the option to cancel your newsletter subscription at any time by revoking your consent. Most of the time you will find a link at the end of every email to cancel the subscription. Should you not be able to find the link, you can contact us by email and we will immediately cancel your newsletter subscription for you.

Legal basis

Our newsletter is sent on the basis of your consent (Article 6 (1) (a) GDPR). This means that we are only allowed to send you a newsletter if you have actively registered for it beforehand.

Local Storage

We use your browser's local storage to save your preferred language and restore it on your next visit. This improves the user experience, as the website is automatically displayed in the previously selected language.

Legal basis

Storage is based on our legitimate interest in providing a functional and user-friendly website.

No personal data is collected.

You can prevent storage in local storage by adjusting the settings in your browser. However, please note that this may affect the display of the website.

Explanation of the terminology used

We always strive to make our privacy policy as clear and comprehensible as possible. This is why you will find an alphabetical list of important terms used below.

Consent

Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term means:

"consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;

Explanation: With websites, such consent is usually given via a cookie consent tool. Whenever you visit a website for the first time, you will usually be asked via a banner whether you agree to the data processing.

Personal Data

Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term means:

"personal data" means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

Explanation: Personal data is all data that can identify you as a person. This is usually data such as:

  • name
  • address
  • email address
  • postal address
  • phone number
  • birthday
  • identification numbers such as social security number, tax identification number, ID card number or matriculation number
  • banking data such as account number, credit information, account balances and more.

According to the European Court of Justice (ECJ), your IP address is also personal data. There are also so-called "special categories" of personal data, which are particularly worthy of protection. These include:

  • racial and ethnic origin
  • political opinions
  • religious or ideological beliefs
  • Union membership
  • genetic data such as data obtained from blood or saliva samples
  • biometric data
  • health data
  • data relating to sexual orientation or sex life

All texts are copyrighted.